Civil Enforcement Officer – Equans – Grimsby


Domain: Support Functions/Other

Job type: Standard


Equans is looking for a Civil Enforcement Officer to join our team in Grimsby on a Permanent basis. This is a full time role working 37.50 hours per week. On offer is a Salary upto £23,951 including site supplement after completion of training and benefits package.

General Overview

Equans is North East Lincolnshire Council’s long-term delivery delivery partner providing a range of services on their behalf, including planning, highways, property, facilities management, design and technical services.

Equans are looking to recruit a Civil Enforcement Officer to their team who is confident and motivated working as part of team of to patrol all permanent and temporary parking places (both on and off street) to ensure compliance with relevant traffic legislation by issuing penalty charge notices or warning notices, when required.

The role will include the need for the individual to demonstrate the ability to work as an individual or as a member of a team, and have the ability to communicate calmly and effectively with members of the public in potentially challenging situations when undertaking patrols and issuing penalty charge notices.

The role will be part of a rota entailing a combination of days, evenings and weekend shifts averaging 37½ hours per week which will include Bank Holidays.

What will you deliver?

Duties must be completed in accordance with the patrolling plan to ensure all required areas of the borough are covered.
Check all vehicles, both on and off street, for the display of a valid ticket, permit or disabled badge and issue penalty charge notices as required. This requires understanding, interpreting and applying relevant legislation (Traffic Management Act 2004, Road Traffic Act 1991, Road Traffic and Regulations Act 1984, Disability Acts -1972 & 2000, Signs and Lines Regulations 2000)
Inspect parking meters and pay and display machines to ensure that they are working prior to issuing parking notices. Where meters and machines are not working place an out of order notice on them and report the fault to the relevant person.
Record additional evidence which may be required to prove breach of regulations and which would not be included on parking notices.
Report any signage or lines for compliance with Signs and Lines Regulations 2000 and report to the relevant person and record on electronic spreadsheet.
Check car parks are clean, safe and available for use. Report any acts of vandalism or any repairs
which may be required. Remove litter, clear snow and grit walkways as appropriate.
Ensure all documentation, both electronic and written, is completed according to the relevant regulations.
Act as a source of local information to the public and offer assistance and give direction as required.
Place and remove as required, signage and / or cones relating to suspended parking provision, both on and off street.
Report suspected abandoned vehicles to the relevant person.
Report suspected inappropriate skip or other large waste container placement to the relevant person.
Undertake such other duties as may be reasonably expected at this level.

What can we offer you?

On offer is a Salary upto £23,951 including site supplement after completion of training and benefits package.

24 days annual leave (+ public holidays)
Life Cover equivalent to 1 times annual salary
Employee discount shopping schemes on major brands and retailers
Gym membership discounts
Cycle to work scheme
Holiday purchase scheme
2 corporate social responsibility days per year
Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes
Attractive Employee Referral Rewards Scheme
Access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Persons Network) and our Disability Network
24/7 Employee Assistance Program and access to mental wellbeing app

Who are we looking for?

CEO’s must have, or complete within 6 months of commencing the role, a City and Guilds 1889 Level 2 Certificate for Civil Enforcement Officers (Parking) or equivalent.
A thorough knowledge of all relevant legislation (including Traffic Management Act 2004, Road Traffic Act 1991, Road Traffic & Regulations Act 1984, Disability Acts – 1972 & 2000, Signs & Lines Regulations 2003) is essential to carry out the role of CEO.
Extensive on the job training would be required to enable the CEO’s to carry out their role effectively
Good numeracy and literacy skills.
Ability to effectively use IT and have basic keyboarding skills
Customer care
Problem solving
Emotional intelligence and empathy
Time management through planning, prioritising and organising work to meet deadlines
Collaborative thinking
Seeing things through
Ability to use a digital camera clearly and effectively.
Ability to operate and communicate effectively using radio equipment.
Good general communication skills, in particular being able to deal with difficult situations in a clear, concise and calm manner.
Flexible to meet the needs of the service
Adaptable to change and new ways of working

Who are we?

Equans is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.

In the UK & Ireland, Equans is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables.

Equans’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live.

Equans is a Bouygues group company.

What’s next?

If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch.

At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your true self at work. You’ll also have access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Professionals Network) and our Disability Network.

For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role. Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.

The Equans Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to Equans Managers.

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Job location: Grimsby Lincolnshire United Kingdom

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